Sales Executive

Support prospective and existing clients throughout their journey with RelayWork. This hands-on commercial role combines lead follow-up, client onboarding, customer service, sales conversion, retention, and performance tracking.

ENGAGEMENT

Fulltime

WORKING HOURS

2:00 p.m. - 11:00 p.m. GMT+8

BREAK

7:00 p.m. - 8:00 p.m.

ROLE DETAIL

Monthly performance review

WHAT YOU WILL DO

What you will do

Follow up with incoming leads and guide them through the sales journey.
Onboard new clients and assist with registration and deposit-related processes.
Maintain professional communication with prospective and existing clients.
Respond to client questions and help resolve routine enquiries.
Track client assignments, deposits, conversions, trading activity, and retention.
Update client stages and records accurately in company systems.
Prepare basic sales and retention reports for management.
Identify opportunities to improve client engagement and retention.
Work with the team to achieve monthly growth objectives.
Handle customer and company information with strict confidentiality.

SUCCESS MEASURES

How success is measured

Lead-response and follow-up consistency.
Number and quality of converted clients.
Sales conversion rate and verified client deposits.
Accuracy of client records and conversion statuses.
Client retention and ongoing engagement.
Growth in trading volume across assigned Introducing Brokers.
Accuracy and timeliness of reports.
Professional communication and participation in team responsibilities.

A GOOD FIT

You may be a good fit if you

Communicate confidently and professionally with clients.
Can follow up consistently without losing attention to detail.
Understand that successful sales involve acquisition and long-term retention.
Can work with targets, conversion data, and performance reports.
Keep accurate records and follow established verification processes.
Manage sensitive customer and commercial information responsibly.
Are proactive, organised, resilient, and accountable for results.

ADDITIONAL CONTEXT

The role may include performance-based commission. Eligibility is determined using verified company or broker records and may depend on team participation, qualifying trading-volume levels, and month-to-month growth. Applicable terms are provided separately in writing.

Ready to take the next step? Complete the career application form. Select this role and share your experience, CV, or relevant work samples. Compensation and applicable incentives are confirmed in writing before engagement.

Apply for this role