Sales Admin

Keep RelayWork's sales operations organised and accurate. Support client onboarding and routine enquiries, maintain client stages and records, track deposits and conversions, and prepare sales and retention reports for management.

ENGAGEMENT

Fulltime

WORKING HOURS

9:00 a.m. - 6:00 p.m. GMT+8

BREAK

1:00 p.m. - 2:00 p.m.

ROLE DETAIL

Monday - Friday

WHAT YOU WILL DO

What you will do

Follow up with incoming leads and maintain accurate follow-up records.
Assist new clients with registration and deposit-related processes.
Respond professionally to routine client questions and enquiries.
Track client assignments, deposits, conversions, trading activity, and retention.
Update client stages and records accurately in company systems.
Prepare basic sales and retention reports for management.
Coordinate with the team on client engagement and retention follow-up.
Handle customer and company information with strict confidentiality.

SUCCESS MEASURES

How success is measured

Consistency of lead follow-up and client communication.
Accuracy of client records, stages, and conversion statuses.
Reliable tracking of verified client deposits and activity.
Timeliness and accuracy of sales and retention reports.
Effective support for client onboarding and routine enquiries.
Professional participation in team responsibilities.

A GOOD FIT

You may be a good fit if you

Communicate clearly and professionally with clients and colleagues.
Are organised and careful with records, deadlines, and follow-up.
Can work with conversion data and routine performance reports.
Keep accurate records and follow established verification processes.
Manage sensitive customer and commercial information responsibly.
Can work independently during assigned hours and stay accountable for results.

ADDITIONAL CONTEXT

This role requires accurate records, consistent follow-up, and strict confidentiality over customer and commercial information. Contractors are responsible for their own applicable Malaysian income-tax reporting and statutory obligations; exact terms are confirmed in the final written agreement.

Ready to take the next step? Complete the career application form. Select this role and share your experience, CV, or relevant work samples. Compensation and applicable incentives are confirmed in writing before engagement.

Apply for this role